Terms of Service
Welcome to Novate Solutions Limited These Terms of Service govern your access to and use of our website, https://www.novatesolutions.co.uk, and the services we provide. By using our website, you agree to these terms. If you do not agree, please refrain from using the site.
1. About Us
Novate Solutions Limited provides professional management of commercial and domestic property claims for insurance brokers, agents, and adjusters. Our aim is to streamline claims handling and provide exceptional service to all parties involved.
2. Scope of Services
Our website is intended to:
Provide information about the claims management services we offer.
Allow insurance professionals to connect with us for inquiries and support.
While we strive to ensure the accuracy of all information provided, we do not guarantee the completeness or suitability of any content for specific purposes. The content is for informational use and is subject to change without notice.
3. Acceptable Use
By using our website, you agree to:
Use the site only for lawful purposes and in compliance with applicable laws.
Refrain from actions that may harm our website, services, or reputation.
Prohibited actions include but are not limited to:
Attempting unauthorised access to our systems.
Uploading or transmitting malicious code, viruses, or harmful materials.
Misusing or falsifying information submitted via our contact forms.
We reserve the right to terminate access for users who violate these terms.
4. Intellectual Property
All intellectual property on our website, including but not limited to text, graphics, logos, and images, is owned by Novate Solutions Limited or licensed to us. You may not reproduce, distribute, or modify any content without our prior written consent.
5. Disclaimer of Liability
Novate Solutions Limited is not liable for:
Any indirect, incidental, or consequential damages arising from the use of our website.
Losses or damages resulting from errors, omissions, interruptions, or inaccuracies in website content.
Third-party links or services accessed via our site.
We provide our website on an "as-is" and "as-available" basis without warranties of any kind, express or implied.
6. Privacy and Data Protection
Your privacy is important to us. Any personal data collected through the website, including via the contact form, will be handled in accordance with our Privacy Policy.
By submitting personal information through the site, you consent to its processing as outlined in the Privacy Policy.
7. Third-Party Links
Our website may include links to third-party websites for convenience. We are not responsible for the content or policies of these external sites and recommend reviewing their terms before interacting with them.
8. Changes to Terms
We reserve the right to amend these Terms of Service at any time. Changes will be posted on this page with an updated "Effective Date." Continued use of the website after changes are made constitutes acceptance of the new terms.
9. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes related to these terms or the use of our website will be resolved in the courts of England and Wales.
10. Contact Us
If you have any questions about these Terms of Service, please contact us:
Novate Solutions Limited
Email: claims@admin.novatesolutions.co.uk
Phone: 0116 436 2600
Effective Date: 1 January 2025